bha88 Privacy Policy

1.1 Personally Identifiable Information

When you register or create an account on bha88, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only accounts for users aged 21 and above are approved)
• Email address
• Mobile number
• National ID or passport number (for identity verification)
• Bank account or mobile banking number (bKash, Nagad, Rocket, Upay)

1.2 Usage Data

We may automatically collect the following data when you use our platform:

• IP address and device identifier
• Browser type and operating system
• Login and logout time and date
• Pages visited and links clicked
• Deposit and withdrawal transaction history
• Gaming activity and betting history

1.3 Cookie and Tracking Information

Cookies are used on the bha88 website. Cookies are small text files stored in your browser that help the platform recognize you on your next visit. You can disable cookies from your browser settings if you wish, but some features may not work properly as a result.

2.1 Account Management and Verification

We use your personal information to create, manage, and secure your account. The information provided for age verification (21+ years) and identity confirmation is essential. It also helps prevent fraud and unauthorized access.

2.2 Financial Transaction Processing

Relevant financial information is used to complete your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳500 and the minimum withdrawal is ৳1,000.

2.3 Customer Support

Our 24/7 Bengali live chat support team may access information related to your account to resolve your issues. This is used solely for support purposes.

2.4 Security and Responsible Gaming

By monitoring your gaming activity, we prevent suspicious transactions, money laundering, and access by minors. Under the responsible gaming policy, harmful gaming behavior is also identified and action is taken.

2.5 Bonuses and Promotions

Personal information is used to activate applicable bonus offers based on your account activity — such as a 100% first deposit bonus of up to ৳15,000 — and the VIP cashback program.

3.1 SSL Encryption

All data transmitted on the bha88 platform is secured with SSL (Secure Socket Layer) encryption technology. This means your personal and financial information remains encrypted during transmission and cannot be read by third parties.

3.2 Server Security

Our servers are kept secure through firewalls, anti-virus systems, and regular security audits. Multi-factor authentication and access control measures are maintained to prevent unauthorized access.

3.3 Data Retention Period

Your information will be retained for as long as your account is active and for the period necessary to meet applicable legal obligations. Even after an account is closed, certain information may be kept for a defined period in accordance with regulatory requirements.

4.1 Sharing Restrictions

bha88 never sells, rents, or transfers your personal information to third parties for commercial purposes. We are firmly committed to protecting your privacy.

4.2 Authorized Third Parties

Certain information may be shared in the following limited circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, banks) — solely to complete transactions
• Identity verification service providers — for the KYC process
• Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe — for technical purposes related to managing game sessions
• IT and hosting partners — for platform operations, under contractual confidentiality obligations

All of the above partners operate under a confidentiality agreement with us and are obligated to use your information only for the specified purpose.

4.3 Legal Obligations

If required to comply with a court order, government directive, or applicable law, bha88 may disclose necessary information to legal authorities. In such cases, we will only provide the minimum information legally required.

5.1 Right to Access Information

You may request from bha88 at any time what information we hold about you. We will provide you with a summary of the information within a reasonable time.

5.2 Right to Correct Information

If any information stored in your account is incorrect or outdated, you may request a correction through our support team. Additional verification may be required for changes to identity-related information.

5.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out of marketing communications at any time by notifying our support team. However, important account-related messages will continue to be sent.

5.4 Right to Close Your Account

You may request to close your bha88 account at any time. After the account is closed, no information will be kept for active use beyond legal obligations. However, certain records may be retained for a defined period as required by applicable regulations.

bha88 strictly prohibits use of the platform by anyone under the age of 21. Age verification is mandatory at the time of registration. We never intentionally collect any personal information from minors. If an account is found to belong to someone under 21, it will be closed immediately and the associated information will be deleted.

A message to parents — use parental controls on devices to keep your children away from online gaming platforms. Visit our Responsible Gaming page to learn more.

7.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, perform security checks, and save language preferences. Disabling these cookies will prevent the platform from working properly.

7.2 Analytical Cookies

Analytical cookies are used to understand which pages on the website are viewed most and how users navigate the platform. This information helps us improve our service quality and the collected data is analyzed in aggregate.

7.3 Cookie Controls

You can control the use of cookies by changing your browser settings. Most modern browsers offer the ability to block cookies or delete cookies from specific sites. Please note that disabling essential cookies may cause some features to stop working.

bha88 reserves the right to update or amend this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notification on the platform. Continuing to use the platform after the changes will be considered as your agreement to the new policy.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend reviewing this policy regularly.